Amazing Paper

Frequently Asked Questions about orders etc..

All orders are for supply within Australia only

Sorry but we do not send any goods overseas.

How do I pay?

There is a minimum order value of $20 (although this amount can include the postage). Payment can either be done via us phoning you back for credit card details, EFT or via PayPal. 

Shipping costs and sending out your order

For all orders being sent the Grand Total shown on the Order/Payment page includes the $15.00 shipping cost.

*The $15.00 shipping cost shown on order covers 1 x parcel..up to a weight of 3kgs Additional postal charges may need to be added for orders above this weight.Kevin will contact you to discuss this if required.

What size is your paper?

A4 is the standard paper size. It is 297mm x 210mm.  Our printable papers are in this size.  We also stock larger size sheets of decorative/oriental papers.The sheet sizes vary from paper to paper..contact Kevin 0407 775789 if you need assistance with sheet sizing.

A5 is half an A4. It is 210mm x 148mm.

A6 is half an A5. It is 148mm x 105mm (postcard size)


What size envelopes are available?

The envelope sizes below come in a wide range of colours and paper types.

DL - 110 x 220mm (standard business size, Post Office Preferred)

C6 - 114 x 162mm (postcard size, Post Office Preferred)

11B - 90 x 145mm (Post Office Preferred)

C5 - 162 x 229mm  

160mm square / 150mm square / 130mm square / 100mm square

130mm x 185mm (*fits 5 x 7 inch card) / 130mm x 190mm

*Note: a 5 x 7 inch card in millimetres is: 127mm x 178mm.

What sort of printer can I use?

Many of our customers are doing their own printing using a laser or inkjet printer at home or work. It is advisable to know what sort of printer you will be using before ordering on as some papers are only suitable for one type of printer.

An inkjet printer uses small ink cartridges and generally requires an absorbent surface for the ink. Papers with a pearl or metallic finish, and translucent papers, often don't work well in an inkjet because of the non-absorbent finish on the paper. The ink may take a long time to dry and may "bleed" or "feather", and may not produce a sharp image.

A laser printer uses “toner” as the “ink” which is fused to the paper by heat, and is therefore recommended by our customers for use on metallic, pearl and translucent papers.

Although photocopiers use a similar method to laser printers, they often use a different heat and speed, and will not necessarily produce the same results as a laser printer.

Paper Weight: This is the term used to describe the thickness of the paper. Paper or “text” weight ranges from 80gsm to 125gsm. Card or “cover” weight ranges from 200gsm to 300gsm. Most printers for "home use" have a maximum recommended paper weight for printing onto of around 160gsm, which is midway between paper and card weight. With the exception of our “Mid-weight” card, we don’t recommend printing on card weight if you are using a home printer..although customers tell us some "inkjet printers" can print on card up to approx.270gsm with test printing firstly recommended. Information on the weight of all our paper and card is included in the description of the item.

Can I get a refund?

Apart from your statutory rights to a refund, our refund policy is as follows. We do not give refunds for change of mind - for example, you have bought too many, you want to change the colour, you have decided you no longer need a particular item. However, we will gladly exchange or issue a credit note for goods returned to us undamaged, and in their original packaging, within 14 days of receipt by you. Postage and handling charges for goods returned for exchange or credit are at the expense of the customer. 

Errors & Discrepancies

Any errors and discrepancies must be brought to our attention within seven days of receipt of goods.


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101 Church Street St.Peters NSW 2044, Australia
Phone: 0407 775 789 (Kevin)
Email: kevin@amazingpaper.com.au

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